Our technical support team is committed to provide the best services irrespective of how small the concern is, we strive to deliver excellence in our response. Our desire is make prompt response to our customers and provide intelligent, effective solutions. Our common search of excellence motivates everything we do from the moment our partnership starts.

Our technical support team help you to select right product for your application and safe product handling. To understand customer requirement our Technical Support Team visits customer plants and laboratories and interacting with end users to develop new products, upgrade existing products and offer solution to customer complaints.

Certificate of Analysis (COA)
All products are tested as per defined method of analysis and results are reported in certificate of analysis report. COA can be downloaded from the website or you can write to lab@leonidchemicals.net

Material Safety Data Sheet (MSDS)
MSDS are available for all the listed LCPL products. The same can also be downloaded from website or you can write to lab@leonidchemicals.net

Method of Analysis
All enlisted products are tested as per standard testing procedure. The method of analysis can be shared with customers upon request in special cases. Please write to lab@leonidchemicals.net

BSE/TSE Declaration
Leonid Chemicals Pvt. Ltd. provides a certificate indicating the product is free from BSE/TSE (Bovine spongiform encephalopathy/ Transmissible Spongiform Encephalopathy) upon request. Please write to lab@leonidchemicals.net

Complaint Management
Leonid Chemicals Pvt. Ltd. has a highly qualified and experienced team to address customer complaint about products and services. Once the complaint is received, it is registered as per QMS and investigated thoroughly and detailed corrective and preventive action is communicated to customers within agreed time. A consumer can register any product complaint on qa@leonidchemicals.net

Customer Audit
To address the growing need of regulatory requirements, Leonid Chemicals Pvt. Ltd. allows customers to conduct Plant audits as per ISO standards and GMP on a case to case basis. In case customers have specific requirements, they need to communicate in advance for details of standards and can audit the plant. Please contact the Leonid Chemicals Pvt. Ltd.  sales team at least 20 days in advance and send a request on sudhaker@leonidchemicals.net

Customer Questionnaire
Leonid Chemicals Pvt. Ltd. receives regular requests from customers to complete their supplier questionnaire as per GMP requirements and their vendor registrations as per ISO requirements. A customer may contact the sales team or send the requests directly on lab@leonidchemicals.net